Cancellation Policy
To ensure fairness and efficient scheduling, LivWell has implemented the following cancellation policy:
Consultation Appointments:
- Cancellations made at least 24 hours prior to the scheduled consultation appointment time will not incur any fees.
- Cancellations made less than 24 hours prior to the scheduled consultation appointment time will incur a $25 cancellation fee.
- Failure to attend a scheduled consultation appointment (no-show) will result in a $25 no-show fee.
Follow-up Appointments:
- Cancellations made at least 24 hours prior to the scheduled appointment time will not incur any fees.
- Cancellations made less than 24 hours prior to the scheduled appointment time will incur a $5 cancellation fee.
- Failure to attend a scheduled appointment (no-show) will result in a $5 no-show fee.
Exceptions:
LivWell understands that unforeseen circumstances may arise. In case of a genuine medical emergency, please contact us as soon as possible to discuss your situation. We may waive fees on a case-by-case basis for documented emergencies.
Payment:
Cancellation and no-show fees will be added to your account and are due immediately. Methods of payment will be discussed at the time of scheduling.
Contacting LivWell:
To cancel or reschedule an appointment, please contact LivWell at 701-317-7071 or text us at 701-658-8106 at least 24 hours in advance. This cancellation policy is designed to be fair to both clients and LivWell. Your cooperation in adhering to this policy is appreciated.